Terms & conditions

Special Conditions and General Information - Castillo de Layos

INFORMATION

If you need further details regarding the courses, please feel free to call our office in Aravaca, Madrid. We are available from Monday to Thursday, from 9:30 am to 2 pm and from 4 pm to 7 pm. On Fridays, we are available only in the morning.

REGISTRATION AND PAYMENT METHOD

Registration is completed by filling out the form on our website https://layoscamp.com/es/campamentos/verano. After submission, you will receive an automatic email confirming the successful submission. We will process the data in our office and send payment information confirming the spot. No reservation will be valid without the aforementioned steps.

REMAINING PAYMENT

We will notify you of the deadline for the second payment via email.

PRACTICAL COURSE INFORMATION

This will be sent along with the second payment notification. We will resend it via email two weeks before the start of each camp.

COURSE CANCELLATIONS

Cancellations must be communicated via email. The cancellation policy is as follows:

  • Cancellations more than 60 days before the departure date: The total amount paid will be refunded, excluding €50 for registration fees.

  • Cancellations between 60 and 15 days before the departure date: 50% of the amount already paid will be retained.

  • Cancellations less than 15 days before the departure date: 100% of the amount paid will be retained.

If the program is canceled due to Covid-related reasons during the first week of the camp, 30% of the registration fee will be refunded. If the program is canceled during the second week, no refund will be provided. Castillo de Layos SL reserves the right to accept justifiable reasons for cancellation and, therefore, to review the cancellation conditions on a case-by-case basis.

CANCELLATIONS OF EXTRA OR INTENSIVE ACTIVITIES

Once the camp has started, if students decide to withdraw from the activities they have chosen as "extra" (such as horse riding, golf, English, or Spanish), the amounts paid for these activities will not be refunded. Castillo de Layos SL reserves the right to accept justifiable reasons for cancellation and, therefore, to review the cancellation conditions on a case-by-case basis.

INCLUDED

  • Full board accommodation with snacks.
  • All activities except the extras for each course.
  • Accident insurance.
  • Daily laundry service.
  • Transportation from Madrid and excursions by school bus.
  • 1 monitor for every 4 children under 12 years old.
  • 1 monitor for every 8 children over 12 years old.

SPECIAL CONDITIONS AND GENERAL INFORMATION - CASTILLO DE LAYOS

NOT INCLUDED

  • Uniform.
  • Transfers from the airport or station and travel tutoring; unaccompanied minors' flight fee.
  • Pocket money.
  • Mandatory insurance provided by Castillo de Layos for non-residents of Spain.

GENERAL CONDITIONS

  1. I accept that my children participate in all activities conducted during the course. I understand that there are inherent risks in the normal course of camp activities and sports. I certify that my child is healthy, free from any physical or mental illness, and can participate in all sports activities throughout their stay at the camp. Otherwise, I will provide their restrictions in writing to our email address. I acknowledge that my children will engage in activities organized by external companies and monitors not affiliated with LayosCamp:

    • Tarifa: Kite Surf (Ozu); Equestrian (Hurricane); Climbing and Canoeing (Osmunda); Whale Watching (Turmares); Windsurfing (Laduna) Surf ( Surfer Tarifa)

    • Toledo Junior: Ziplining (Fly Toledo)

    • Gredos: Ziplining (Valle del Jerte Adventure Park); Equestrian (Ecupasil)

    • Sotogrande: Sailing (Real Club Maritimo de Sotogrande); Paddle Tennis and Tennis (Club Octógono); Climbing and Kayaking (Osmunda); Windsurfing (Laduna)

    • Somo-Santander: Surfing, Paddle Surfing, Skateboarding (Plea Surf School)

Activities such as Kite Surfing, climbing, windsurfing, kayaking, canoeing, and surfing are "high-risk activities."

  1. If the student requires medical treatment or hospitalization and/or surgery, the camp authorities are authorized to take appropriate measures after consulting with healthcare professionals and informing the parents. Parents are responsible for the costs of illness (not accidents) that may arise. Students must bring a photocopy of their Social Security card or private insurance to which they belong.

  2. Castillo de Layos SL reserves the right to cancel the course registration if payment is not received within the specified deadlines, resulting in the loss of the amount already paid.

  3. Castillo de Layos SL reserves the right to cancel a course if the desired minimum number of children for that program is not reached. In this circumstance, the amount deposited by parents for the reservation will be fully refunded.

  4. In the event of serious misconduct by the student, they will be warned, and if the behavior persists, at the discretion of the management, they will be sent home. The expenses incurred due to this reason will be borne by their parents or guardians. Expulsion due to disciplinary reasons will result in the loss of the amounts paid for all concepts.

  5. I authorize my child to participate in the outings conducted as part of the program on the camp's private bus. Also, for transportation to the healthcare center if needed. Castillo de Layos SL acts solely as an intermediary for the transport companies it subcontracts, therefore it cannot be held responsible for delays, accidents, or luggage loss.

SPECIAL CONDITIONS AND GENERAL INFORMATION - CASTILLO DE LAYOS

  1. Castillo de Layos SL aims for all children to complete the courses and puts in all efforts, along with its team members, toward this goal. If, arbitrarily and against the opinion of the management, the student decides, with the approval of their parents or guardians, to leave the camp, it will result in the loss of the amounts paid for all concepts.

  2. If any foreign student requires an invitation letter to process a visa at the Embassy, the student must pay 100% of the total course fee for the issuance of the invitation. In case of cancellations due to visa denial, the amount paid will not be refunded.

  3. I authorize Castillo de Layos S.L. to use photos featuring my children in its printed advertising, website, Facebook, and Instagram. In case you do not give us permission, we ask you to contact the office by email.

  4. For the interpretation and/or fulfillment of this contract, the parties submit to the courts and tribunals of Madrid.

Best regards,

 

LAYOS CAMP TEAM